1. Eligibility for Refunds
You may request a refund within 7 days of delivery if:
The iPhone arrives damaged or non-functional.
The SIM card or warmed accounts are not working as described.
You received the wrong model or setup compared to your order.
All refund requests must be submitted within 7 days of purchase.
2. Non-Refundable Situations
Refunds are not available if:
The iPhone was used, altered, or reset after delivery.
Issues arise from user modifications, misuse, or account bans unrelated to our setup.
You change your mind after the order is shipped.
We’re always happy to revise and resolve any concerns to ensure satisfaction.
3. Exchanges & Replacements
If your device has a verifiable issue, we will first offer a replacement iPhone or new setup at no extra cost before issuing a refund. How to Request a Refund
Contact us at [support@farmfresh.social] within 7 days of delivery.
Provide your order number, photos of the device, and a brief description of the issue.
Approved refunds will be processed back to your original payment method within 5–10 business days.
We’ll review your request and respond within 2 business days.
4. Policy Changes
We may update this policy at any time. Changes will be posted here on our website.